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Frequently Asked Questions
Find Answers to Our Most Common Questions
Book onlineInstant Online Quotebook hourlyCustomer ReviewsBooking Process
How do I book a transfer?
Visit our online booking page. The process is quick and straightforward, taking only 2 minutes.
How can I get a price quote?
For a quote, go to our price calculation page, enter your pick-up and drop-off details, and view prices for various vehicle options.
How will I know if my booking is confirmed?
You'll receive a confirmation email with all your ride details once the booking is complete.
What's the process for canceling my booking?
You can cancel your booking up to 48 hours before pick-up for a full refund. To cancel, please contact our support team via email.
Can I make changes to my booking?
Yes, changes can be made. Please contact our support team via email for assistance.
Do you provide infant or child seats?
Yes, we provide child and infant seats at no extra cost. Please request them when making your booking.
Billing, Payments and Cancellation
What payment methods are accepted?
You can pay with any major credit or debit card.
How long before the pick up can I cancel my booking?
You can cancel your booking 48 hours before your pick-up time and get a full refund. To cancel your booking, you will need to contact our support team via email.
Is it safe to enter my card details?
We use Stripe as our payment provider. Stripe is certified as PCI DSS Level 1, SOC 1, and SOC 2 compliant, demonstrating adherence to the highest industry standards.
Airport and Port Transfers
Where will I meet my driver at the airport or port?
Your driver will wait for you at the arrivals area with a signboard displaying your name.
What happens if my flight or ship is delayed?
Our drivers track your flight or ship and will adjust for any delays, ensuring they are there when you arrive, at no extra cost.
What should I do if I can't find my driver?
If you're unable to locate your driver, please contact our 24/7 customer support team at +306981886211 or via Whatsapp.
Chauffeur by the Hour
How do I book a chauffeur by the hour?
Just go to our online booking page, select “By the Hour,” and follow the quick step-by-step process.
How can I get a price quote for "By the Hour" services?
Enter your pick-up location and the number of hours in our price calculator to receive an estimate for different vehicle options.
How can I share my trip preferences with the "Get Corfu Transfer" team?
When booking, in the "Comments” section, you can describe your trip preferences. Once your booking is complete, our travel experts will reach out to help create an ideal itinerary for you. Alternatively, you can contact us prior to booking, to discuss specifics.
Can I go wherever I want with an hourly chauffeur?
Yes! You have complete flexibility to choose your destinations, even if you decide to change plans during the trip.
What's the maximum time I can book a chauffeur?
You can book a chauffeur for anywhere between 3 and 24 hours.
How many kilometers can an hourly chauffeur take me?
The hourly chauffeur service includes up to 30 kilometers per hour.
Lost Property
What should I do if I leave an item in the vehicle?
If you've left an item in the vehicle, contact our 24/7 customer support team immediately at +306981886211 or via Whatsapp to arrange its return.
Terms and Conditions
Privacy Policy
Client Testimonials
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